Installation errors

Yara
Posts: 2
Joined: Tue Oct 15, 2019 1:09 pm

Installation errors

Post by Yara » Tue Oct 15, 2019 1:12 pm

Hi there,
When trying to install the software I get the error depicted in the attached figure. Could you advise how to overcome this?

Thank you
Attachments
Capture.PNG
Capture.PNG (29.05 KiB) Viewed 4598 times

Ricardo
Posts: 1
Joined: Tue Oct 15, 2019 3:25 pm

Re: Installation errors

Post by Ricardo » Tue Oct 15, 2019 3:31 pm

Hi Yara
This kind of error can happen if
1) you are re-installing STKO while the previous installed version is running (is this the first time you install STKO?)
2) or if you don't have administrator rights on your PC (do you have administrator rights on the PC?)

if these are not the cases, try to download STKO again, probably the downloaded file got corrupted (or, like in my case, make sure you don't have an anti-virus that blocked the execution of the downloaded STKO installer)

Let me know if you fix this error ;)

Yara
Posts: 2
Joined: Tue Oct 15, 2019 1:09 pm

Re: Installation errors

Post by Yara » Wed Oct 16, 2019 2:45 pm

Many thanks Ricardo!

I ran it as admin and it works now. :)

AsadZia
Posts: 1
Joined: Fri Dec 06, 2019 8:10 am

Re: Installation errors

Post by AsadZia » Sat Dec 07, 2019 6:59 am

I am trying to add a screenshot and picture but it does not work.
Problem is that
I opened and run the STKO. But when I open it again it is unable to open and gives the error message as given below:
1.1.Exception during activation
"Activation limit exceeded for this key".

Asad005
Posts: 25
Joined: Sat Dec 07, 2019 6:50 am
Location: Italy

Re: Installation errors

Post by Asad005 » Sat Dec 07, 2019 7:57 am

The screenshot of the window showing the error is added in attachments.
Problem is that
I opened and run the STKO. But when I open it again it is unable to open and gives the error message as given below:
1.1.Exception during activation
"Activation limit exceeded for this key".
Attachments
Picture1.png
Picture1.png (457.04 KiB) Viewed 4454 times
Picture1.png
Picture1.png (355.67 KiB) Viewed 4454 times
Last edited by Asad005 on Tue Feb 11, 2020 4:07 pm, edited 1 time in total.

admin
Site Admin
Posts: 4
Joined: Mon Jun 10, 2019 7:48 am

Re: Installation errors

Post by admin » Sat Dec 07, 2019 8:37 am

Hi Asad,
Now try again! The problem should be solved.
Thank you :)

Asad005
Posts: 25
Joined: Sat Dec 07, 2019 6:50 am
Location: Italy

Re: Installation errors

Post by Asad005 » Sat Dec 07, 2019 9:58 am

Yes, it is working now. :) :)
More than thanks.

122Y
Posts: 3
Joined: Thu Feb 27, 2020 3:36 pm

Re: Installation errors

Post by 122Y » Thu Feb 27, 2020 3:41 pm

Hi, I tried to open the software but it is unable to and gave the error message:
1.1.Exception during activation
"Activation limit exceeded for this key".

STKO Team
Posts: 217
Joined: Tue Oct 29, 2019 8:45 am

Re: Installation errors

Post by STKO Team » Thu Feb 27, 2020 5:06 pm

Please click on System Info button that appears in the window that shows the error. And post the code that you see

122Y
Posts: 3
Joined: Thu Feb 27, 2020 3:36 pm

Re: Installation errors

Post by 122Y » Tue Mar 03, 2020 12:12 am

The code is: 2B4A75E8D8EEBE00092A4260751EDF6096604494480A39B0

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