Generic validation error - Problem License
Posted: Fri Mar 28, 2025 10:48 am
Dear STKO Support Team,
I am experiencing a problem with the validation of the Educational license for STKO.
When launching the software, I receive the following error show in the photo.
I have already tried the following steps:
Temporarily disabling antivirus and firewall
Modifying the licenseSetup.log.txt file to enforce no-proxy mode (ProxyMode = 1)
Using a mobile hotspot to avoid possible network restrictions
Running the software as administrator
Unfortunately, the issue still persists.
I am attaching the following files for your analysis:
licenseSetup.log.txt
STKOlicense.txt
lsinit.txt
LICENSE ID: 67e186d5-2d9a-4373-a57f-67af09c2becf
I would greatly appreciate any help you can provide.
Best regards
I am experiencing a problem with the validation of the Educational license for STKO.
When launching the software, I receive the following error show in the photo.
I have already tried the following steps:
Temporarily disabling antivirus and firewall
Modifying the licenseSetup.log.txt file to enforce no-proxy mode (ProxyMode = 1)
Using a mobile hotspot to avoid possible network restrictions
Running the software as administrator
Unfortunately, the issue still persists.
I am attaching the following files for your analysis:
licenseSetup.log.txt
STKOlicense.txt
lsinit.txt
LICENSE ID: 67e186d5-2d9a-4373-a57f-67af09c2becf
I would greatly appreciate any help you can provide.
Best regards