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Installation errors

Posted: Tue Oct 15, 2019 1:12 pm
by Yara
Hi there,
When trying to install the software I get the error depicted in the attached figure. Could you advise how to overcome this?

Thank you

Re: Installation errors

Posted: Tue Oct 15, 2019 3:31 pm
by Ricardo
Hi Yara
This kind of error can happen if
1) you are re-installing STKO while the previous installed version is running (is this the first time you install STKO?)
2) or if you don't have administrator rights on your PC (do you have administrator rights on the PC?)

if these are not the cases, try to download STKO again, probably the downloaded file got corrupted (or, like in my case, make sure you don't have an anti-virus that blocked the execution of the downloaded STKO installer)

Let me know if you fix this error ;)

Re: Installation errors

Posted: Wed Oct 16, 2019 2:45 pm
by Yara
Many thanks Ricardo!

I ran it as admin and it works now. :)

Re: Installation errors

Posted: Sat Dec 07, 2019 6:59 am
by AsadZia
I am trying to add a screenshot and picture but it does not work.
Problem is that
I opened and run the STKO. But when I open it again it is unable to open and gives the error message as given below:
1.1.Exception during activation
"Activation limit exceeded for this key".

Re: Installation errors

Posted: Sat Dec 07, 2019 7:57 am
by Asad005
The screenshot of the window showing the error is added in attachments.
Problem is that
I opened and run the STKO. But when I open it again it is unable to open and gives the error message as given below:
1.1.Exception during activation
"Activation limit exceeded for this key".

Re: Installation errors

Posted: Sat Dec 07, 2019 8:37 am
by admin
Hi Asad,
Now try again! The problem should be solved.
Thank you :)

Re: Installation errors

Posted: Sat Dec 07, 2019 9:58 am
by Asad005
Yes, it is working now. :) :)
More than thanks.

Re: Installation errors

Posted: Thu Feb 27, 2020 3:41 pm
by 122Y
Hi, I tried to open the software but it is unable to and gave the error message:
1.1.Exception during activation
"Activation limit exceeded for this key".

Re: Installation errors

Posted: Thu Feb 27, 2020 5:06 pm
by STKO Team
Please click on System Info button that appears in the window that shows the error. And post the code that you see

Re: Installation errors

Posted: Tue Mar 03, 2020 12:12 am
by 122Y
The code is: 2B4A75E8D8EEBE00092A4260751EDF6096604494480A39B0