When I entered the CUSTOMER-ID, I mistakenly used all uppercase and cannot modify it to the correct ID now.
now,when i open STKO, there is a warning.
(RC: 210018)(status: 0).
Generic validation error.
For technical assistance please contact:
info@asdeasoft.net
How can I successfully activate the trial period？
Activation failed
Re: Activation failed
Dear wzk917,
Can you please email us (info@asdeasoft.net) a screenshot of what appears when you click Help>System Info from inside STKO? That way, we can see what customer ID is being used and can determine the source of the error.
Thanks and best wishes,
STKO Team
Can you please email us (info@asdeasoft.net) a screenshot of what appears when you click Help>System Info from inside STKO? That way, we can see what customer ID is being used and can determine the source of the error.
Thanks and best wishes,
STKO Team
Re: Activation failed
Dear STKO Team,
Thank you for replying!
I have sent the specific software screenshot to info@asdeasoft.net
Looking forward to your reply!
Thanks and best wishes,
wzk917
Thank you for replying!
I have sent the specific software screenshot to info@asdeasoft.net
Looking forward to your reply!
Thanks and best wishes,
wzk917
Re: Activation failed
Dear wzk917,
We did not receive the email. Are you sure you inserted the email address correctly?
Just in case, go ahead and post it here so that we can assist you as quickly as possible.
Best wishes,
STKO Team
We did not receive the email. Are you sure you inserted the email address correctly?
Just in case, go ahead and post it here so that we can assist you as quickly as possible.
Best wishes,
STKO Team