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by montagnp
Tue Jan 14, 2020 8:14 pm
Forum: Installation issues
Topic: Clear machine registration
Replies: 1
Views: 2765

Clear machine registration

Hello,

We mistakenly registered a machine as the super user, and now the user cannot use the software. We didnt register it in their instance. Is there a way on your end to clear the registration if we provide the machine address or identifier? We wish to re-register in the users instance.

Thanks!